Shipping Policy – Prime Weight Clinic

At Prime Weight Clinic, we are committed to delivering your weight loss products safely, efficiently, and on time. Please read our shipping policy carefully to understand how your order will be processed.

1. Order Processing

  • All orders are shipped only after payment confirmation.

  • Once your payment is verified, our team carefully prepares your products for shipping.

  • You will receive a confirmation email with tracking information once your order has been dispatched.

2. Shipping Charges

  • Free shipping is available on orders over £200.

  • For orders below £200, standard shipping charges will apply and will be calculated at checkout.

3. Delivery Time

  • We aim to process and dispatch orders within 1–3 business days after payment confirmation.

  • Delivery times depend on your location and the shipping method chosen. While we strive for prompt delivery, delays may occasionally occur due to postal service issues or customs clearance.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this number to monitor the progress of your shipment until it arrives at your address.

5. Shipping Restrictions

  • We currently ship only to addresses within the UK.

  • Please ensure your shipping information is accurate and complete to avoid delivery delays.

6. Damaged or Lost Shipments

  • If your order arrives damaged or incomplete, please contact our support team immediately at [insert contact email/phone].

  • We will investigate the issue and arrange a replacement or refund if necessary.

  • Prime Weight Clinic is not responsible for delays caused by the postal service, but we will work with you to resolve any shipping issues.

Shop with confidence at Prime Weight Clinic — we ensure your products are handled with care and delivered safely to support your weight loss journey.